Client questions
Asked often, answered plainly.
If your question is not here, message the private desk on WhatsApp — a person will answer it properly rather than point you at a page.
Begin with a conversation — by WhatsApp, by phone or through the enquiry form. A member of the private banking team will discuss what you need, explain what onboarding involves, and be direct about whether Taviora is the right fit.
Eligibility criteria and any minimums are discussed openly in the first conversation and confirmed in writing before you commit to anything. [Published criteria pending verification.]
Fees are disclosed in full, in writing, before signature — there are no fees you discover later. Published fee schedules will appear here once confirmed. [Fee schedule pending verification.]
Access to client information is restricted to the people working on your relationship, protected by layered technical controls, and never sold or shared for marketing. The Security & Privacy page describes our practices in plain language.
By encrypted message from the app, by phone, or on WhatsApp. You deal with a named person who knows your situation — not a queue.
Regulatory and licensing information is stated on the Legal & Compliance page exactly as verified — we would rather show you a placeholder than an unverified claim. [Regulatory status pending verification.]
On the placeholders
Some answers above say pending verification. That is deliberate. Minimums, fee schedules and regulatory particulars are precisely the facts a prospective client should be able to trust — so we publish them once they are confirmed, and show a placeholder until then rather than an approximation.
In the meantime, every one of them is answered directly in conversation, and confirmed in writing before you commit to anything.
Still curious?
Ask the question you actually want answered. We will give you the real answer, not a brochure.